Returns & Exchanges Policy
At peonlyshop, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, unused condition. Simply follow our streamlined process to ensure a quick refund or exchange for your order.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags and labels are still attached.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once we inspect your returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing