Frequently Asked Questions
Everything you need to know about shopping with peonlyshop
What shipping methods do you offer and how long does it take?
We offer standard and expedited shipping on all orders. Standard delivery typically takes 3-7 business days, while expedited shipping arrives within 1-3 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging, unused, and in the same condition that you received them to qualify for a full refund.
How can I track my order?
Once your order has shipped, you will receive an email notification with a tracking number and a link to the carrier's website so you can monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay to ensure a secure and convenient checkout process.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout.
Is my personal information secure?
Absolutely. We use industry-standard SSL encryption to protect your data and never store your full credit card information on our servers.